It appears that I was billed for both TurboTax Advantage and TurboTax Business. I tried to cancel TurboTax Business when the first notice came out. I am not going to download TurboTax Business. Will you reimburse for the charges? I may go back to buying the disk from the store. Then I know what I am going to pay for the product that I need.
R Eugene Rockey
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Billing issues can only be resolved by customer support. We cannot help with billing problems in the user forum.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday
TurboTax Advantage is not a version. Advantage is a subscription where you indicate which TurboTax edition you want to receive each tax year. If the Business Edition is what you selected for your Advantage subscription then you would only have one charge - https://accounts-tax.intuit.com/turbotaxadvantage
Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments - https://shop.turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp
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