turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

R Eugene Rockey
Returning Member

Turbo tax versions

It appears that I was billed for both TurboTax Advantage and TurboTax Business. I tried to cancel TurboTax Business when the first notice came out. I am not going to download TurboTax Business. Will you reimburse for the charges? I may go back to buying the disk from the store. Then I know what I am going to pay for the product that I need.

R Eugene Rockey

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

Turbo tax versions

Billing issues can only be resolved by customer support.  We cannot help with billing problems in the user forum.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time  Monday-Friday

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Turbo tax versions

TurboTax Advantage is not a version.  Advantage is a subscription where you indicate which TurboTax edition you want to receive each tax year.  If the Business Edition is what you selected for your Advantage subscription then you would only have one charge - https://accounts-tax.intuit.com/turbotaxadvantage

 

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments - https://shop.turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question