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Teschulte
Level 1

Turbo Tax license code

I bought turbo tax and put my code in to activate it and it works. Not sure what is going on, If after my computer does update or when I submit taxes, I had to put my code in three times now over the past few weeks on the same computer. 

4 Replies
kirzon3
New Member

Turbo Tax license code

This is not how its suppose to work, and for each time you use the license code, Turbotax is recording it as though you've used one of your activation's on a different computer. You need to call Turbotax to report what happened and hope they give you credit for the unused activation.

SForrestLO
Intuit Alumni

Turbo Tax license code

@Teschulte

Troubleshoot TurboTax for Windows updating issues https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-turbotax-for-windows-updating-is...

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mjwcolpack
Returning Member

Turbo Tax license code

My turbo tax will not let me purchase the audit protection !!

EbonyA
Intuit Alumni

Turbo Tax license code

@mjwcolpack If you are having difficulty purchasing Audit Defense upon filing, you may do so afterwards here. I am also including the normal steps for purchasing while filing just for reference: Purchasing Audit Defense.

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