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Please see this workaround from VanessaA.
E-file reject F8962-070 happens when your return is missing Form 1095-A Health Insurance Marketplace Statement. The IRS compares the information you enter on your return with what they have in their database—when something's missing or mismatched, you get rejected.
First, find your 1095-A form. If you don’t have it, sign in to your healthcare.gov account and download it. You can also wait a few days. The ACA started mailing the forms out on January 31.
Once you have your form:
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