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Pmatusco
New Member

turbo tax is a scam

why was i charged twice for state and federal direct deposti
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2 Replies

turbo tax is a scam

There are no charges for direct deposit, federal or state.

Did you request to have your TurboTax account fees paid from the federal tax refund?  If so, there is an additional $40 third party charge for this option.  

See this TurboTax support FAQ for how to view the TurboTax account fees - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbo...

turbo tax is a scam

There is no fee for direct deposit---ever.    If you chose to pay your TurboTax fees by having the software fees deducted from your federal refund, you were charged a "refund processing fee" to have your refund go first to a third party bank. That bank receives the refund from the IRS, takes out the amount you owe to TurboTax, keeps the $40 refund processing fee ($45 in CA) for itself, and sends the rest of the federal refund to your account.  

 

To avoid the refund processing fee, you could have paid your TurboTax fees upfront using a credit or debit card before you e-filed.

 

 

 

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbo...

 

What is Refund Processing Service?

 

 

 

 

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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