turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Turbo Tax failed to e-file our return and we paid the taxes due. What is my next step to resolve this with the IRS?

We paid TurboTax to file our 2022 Returns but never received any notice to the contrary.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

Turbo Tax failed to e-file our return and we paid the taxes due. What is my next step to resolve this with the IRS?

Paying your TurboTax fees did not file your tax return.    If you did not go all the way through the FILE section and e-file the returns, then the IRS did not receive the return.

DID YOU E-FILE?

 

Did you e-file?   Did you go through all three steps of the FILE section and click a big orange button that said “Transmit my returns now?”

 

 

When you e-file your return you will get two emails from TurboTax.  The first one will say your return has been transmitted; the second one will tell you the IRS has accepted  or rejected your federal e-file.  If you filed a state return, there will be a third email (usually a day or two later) that tells you if the state e-file was accepted or rejected.

 

Check your e-file status:

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

 What does it say in your account?  Does it show that the return was accepted?   Or does it say something else---like "rejected," "printed," or "ready to mail?”

 

If you discover or realize that your e-file was rejected, you will need to print it, sign and date it in ink, and file it by mail now, since e-filing is closed for returns for tax year 2022.

 

If you owed tax due for 2022 and did not file, you can expect a bill from the IRS for the late filing penalties and interest you will owe.   If you are getting a refund, there is no penalty for filing late.

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question