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sundancela
Returning Member

Turbo tax didn't import last year's taxes. Solution?

 
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2 Replies

Turbo tax didn't import last year's taxes. Solution?

If last year didn't transfer you might be in the wrong account. It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery


You can only Transfer into a new blank return. So you would need to clear and start over. If you haven't filed, registered or paid you can try to clear and start over
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-onli...

sundancela
Returning Member

Turbo tax didn't import last year's taxes. Solution?

yes,  i had 2 accounts.  the entire intuit account set up is a PIA.   thanks......problem solved

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