Tubrotax charge me for a free state efile return. I printed and mail my daughter return via mail. When iselct my own state, they charge me?? How to get my refund

[cliff65]

what is customer serice number

[Cynthiad66]

Select your product below and follow the steps to get the help you need from the right person. We're currently open 7 days a week, from 5 AM to 9 PM PT.

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Related Information:

• How do I contact TurboTax?
• How do I request a refund for my TurboTax product?
• Request to access your TurboTax Account
• Recover your Intuit Account if you can't sign in

[Critter-3]

There is no e-filing fees when using the online program. The fees are for the use of the program to complete a fed & state tax return that you can mail or e-file. 

[lejetson]

It is normal for TurboTax to charge some amount in some states to efile a state return. This is because all states charge a different amount for efiling and for that reason TurboTax does not include it in the initial purchase price of the software/subscription.