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Level 2

Question

TT 2025 Freezes

Forum|Forum|3 months ago
May 6, 2026
2 replies
402 views

TT 2025 never gets past the update screen. Freezes therefor more than an hour before I close it with Task Manager. Was working fine until about a month ago. Tried installing on a couple of laptops on different networks with anti-virus off. All without success. Tried the manual updater, but program still locks up for updates. TT 2025 worked fine through March. TT 2024 works fine on the same computer. Will have to switch to a different software package if this isn't fixed soon, so it will be bye-bye TT

Alumni - Expert

Alumni - Expert

There are some additional steps you might want to try in this link to Troubleshoot TurboTax Desktop for Windows Issues (or MAC here).

If those steps do not assist, you can contact us.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Level 15

Also, see this comment by another user with the same/similar problem:

Visual Studio causes TurboTax 2025 updater to hang

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*