turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

TT 2024 Premier update error et al

This AM I had a problem installing an update. First is stalled and then I got an error message and it said try again. I retried installing the update and it thought I was doing a new install-activation code and and everything else. I went along with it and what happened it totally deleted my TT folder in my  File Explorer documents file. I had to reinstall the folder from my backup flash drive. Somebody want to tell me what happened? Here are the particulars:

TT Premier 2024 V [phone number removed]

Time of problem: 09/13/2025 approx 3:00 AM EDT

 

Never seen this problem before. Maybe I've been lucky so far

 

 

 

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

TT 2024 Premier update error et al

Someone else had problems with the last update on Thursday 9/11/25.   I holding off doing the update on my Windows.   I’ll try to find out more.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question