TT 2024 Premier update error et al

This AM I had a problem installing an update. First is stalled and then I got an error message and it said try again. I retried installing the update and it thought I was doing a new install-activation code and and everything else. I went along with it and what happened it totally deleted my TT folder in my  File Explorer documents file. I had to reinstall the folder from my backup flash drive. Somebody want to tell me what happened? Here are the particulars:

TT Premier 2024 V [phone number removed]

Time of problem: 09/13/2025 approx 3:00 AM EDT

 

Never seen this problem before. Maybe I've been lucky so far