Trying to download TT 16 from CD on Mac, get Error code -36 "Finder can't complete operation because some data on TT Deluxe 16 can't be read or written"

hdowse · ‎June 4, 2019

VanessaS · ‎June 4, 2019

This link provides details on how to fix Error 36 on a Mac: https://ttlc.intuit.com/replies/3300376

If you are still unable to install from the CD after trying these steps, you may want to contact our TurboTax Experts to request a download since you have already purchased the CD. Just use this link to contact us: https://support.turbotax.intuit.com/contact/

View solution in original post

VanessaS · ‎June 4, 2019

This link provides details on how to fix Error 36 on a Mac: https://ttlc.intuit.com/replies/3300376

If you are still unable to install from the CD after trying these steps, you may want to contact our TurboTax Experts to request a download since you have already purchased the CD. Just use this link to contact us: https://support.turbotax.intuit.com/contact/

Merlin5150 · ‎April 5, 2023

can the link to solve this error be updated? It doesn't work

MichelleLO · ‎April 9, 2023

You are commenting on an older thread that may contain outdated information. Can you please provide specific details about the issue you are experiencing so that we can better assist you?

@Merlin5150

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Trying to download TT 16 from CD on Mac, get Error code -36 "Finder can't complete operation because some data on TT Deluxe 16 can't be read or written"