Did download of Microsoft .Net frame. didn't help. Seems to be stuck on Fix file and folders."

jehrhardt5342 · ‎June 6, 2019

TomD8 · ‎June 6, 2019

Try this (might or might not work):

Go to Control Panel > Programs and Features.

In window that opens, click on Turn Windows Features On and Off.

In window that opens, make sure all .NET Framework boxes are checked.

Reboot computer.

Run as administrator and reinstall TurboTax.

**Answers are correct to the best of my ability but do not constitute tax or legal advice.

TomD8 · ‎June 6, 2019

Try this (might or might not work):

Go to Control Panel > Programs and Features.

In window that opens, click on Turn Windows Features On and Off.

In window that opens, make sure all .NET Framework boxes are checked.

Reboot computer.

Run as administrator and reinstall TurboTax.

**Answers are correct to the best of my ability but do not constitute tax or legal advice.

Unlock tailored help options in your account.