Time to switch to HR Block

[NakedRanger]

Getting the recurring "activation code required".   

Intuit apparently thinks that instead of fixing an obviously seriously flawed programming defect on their part, that we all should uninstall our anti-virus software and firewalls and install or uninstall USB drives or OneDrive or other such hokum.   Never have I seen such a poor excuse for programming.  Basing authentication of a PC's physical or logical configuration factors that obviously can be very fluid is one of the dumbest things I've seen in my 30 years in IT.   If Intuit was looking for a way to convince their loyal customer base to switch to the competition, this is certainly a good way to do it.

I'm not disabling or uninstalling BitDefender or Malware Bytes, I'm not disabling my firewall (which by the way, I confirmed granted full permissions to TurboTax 2025).  Nothing on my PC has changed when TurboTax pops this "activation screen",  that is EXCEPT TurboTax !!!.   It gets an update and it thinks it has to be activated again.  Some programmers need to be fired, both for a poor implementation and for even thinking that they could craft a "signature" of the device the software was installed on by mapping to things that change like USB connected devices/drives.  almost 20 years of using TurboTax to do my taxes, down the drain.

[M-MTax]

Time to switch to HR Block

Investigate this decision thoroughly would be my suggestion. H&R Block is fine, generally, but there are a few areas that are problematic compared to TurboTax.

For example, check out your import options if you have investment accounts and make sure you can import your transactions from your financial institution.

Users have been posting here (for weeks) about the lack of import capability from Merrill Edge with TurboTax. This has now been fixed in TurboTax but NOT in H&R Block and some folks on another board are actually switching from H&R Block, that they've used for years and years, to TurboTax as a result. H&R Block is also missing a few institutions that are import partners with TurboTax but not, apparently, with H&R Block.

You should also note that in the event you have any issue with their software, H&R Block does NOT have a forum like this one where you can report your issue(s), report bugs, ask tax questions, etc. Good luck!

[NakedRanger]

At least with HR Block I get to open the application more than 5 times.  I would rather have to enter everything manually then put up with lame programming that prevents me from even using the application.  Please let me know when TurboTax pulls it's head out and fixes this problem, otherwise, alternatives here we come.

[M-MTax]

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@NakedRanger wrote:

I would rather have to enter everything manually then put up....

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No you wouldn't, not if you had a few hundred sales to enter.

If you've been having issues with opening the program, you should contact Support. Clearly, the vast majority of users are NOT having that issue so it's probably something specific to your setup.

[NakedRanger]

The forums are filled with people having exactly this same problem, and it's been affecting TT since 2019.