This license code is already linked to another account.

[pwwpche]

Hi,

I've purchased a Turbotax Mac Premier - Desktop code, and was able to use it for the first time. The code is already linked with my account. However, when I login on to my family member's laptop and activate, it says "

This license code is already linked to another account." even if the code is displayed right below in my account.

How to fix this issue? Thanks!

[VolvoGirl]

Are you logging in to your account?  How to install with a License Code

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

You only have to log into the same online account to install and activate the program.  Then to file a return you can use your own account.  And the returns are only on the computer that filed it.  They are not in the online account so no one else can see your return, unless they use your computer.

[pwwpche]

Yes I have already logged into my account, and the code shows up properly. I've used this code once for myself and it worked totally fine. However it shows this error only when I started to register this on the second laptop, and logged in using the same account as when I filed my first return.

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service