There is an avalanche of reports about Software glitches and malfunctions for the current 2024 Download. Customers have profound software quality, functionality probs

[sk27]

What resolutions are planned??

[DoninGA]

Seen a few issues in this forum, not many.

Installed a 2024 TurboTax Premier edition on a Windows 10 Dell PC and the same download on a Windows 11 HP laptop with no issues.

[xmasbaby0]

We have seen some users who are having issues with the download, but nothing here that rises to the level of "avalanche"---so not sure where that idea is coming from.  There will be plenty of updates to the software over the next several weeks.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

[SteamTrain]

@sk27 

The main issue I have seen with the very earliest of releases (Nov & maybe early Dec)....was that their computer did not contain the correct copy of Window "Visual C++" installed on it before installing TTX. I got the latest installation version of TTX Premier, directly as a TTX purchase on Friday, 3 January. When I installed that on both my laptop and desktop computers (Windows 11), it also initiated an install of Visual C++ before installing my TTX Premier.

SO the software staff appear to have backtracked and written that software check into the most recent versions of the Desktop installation files.

I don't know if both the X86 and X64 versions are both required or not, but in checking my installed app thru my "Settings" selection, I already had the Microsoft Visual C++ X86 version installed on my computer, but the X64 version was the one that TTX initiated during the installation process for the TurboTax 2024 software.

[blinky44]

I would agree not an avalanche of issues but those of us who have used the product for years are seeing more issues and slower updates that what we have seen in the past. I would also say that usually in early January the updates are at least once a week and in the last week not even one. So maybe we are just having a slower start this year which is fine. Still laughing though that K-1 is not available till the end of the month.