You can't use an older version of TurboTax to do your taxes you have to use the 2024 version.
Please click here for Troubleshoot TurboTax Desktop for Windows issues.
You can also try contacting TurboTax Customer service using this link: Turbo Tax Customer Service.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"