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The Mac desktop app for TurboTax crashed

The Mac desktop app for TurboTax crashed without saving the document. I had already finished imputing all my information and it is all gone. Is there any way to recover?

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2 Replies
Vanessa A
Employee Tax Expert

The Mac desktop app for TurboTax crashed

You can try searching for a .tax file in Finder.  If it happened to save, it would be a .tax file that you would be looking for.  You can also select File>>Open Recent which may allow you to get back to the file you were working on if it was saved at all.

If it was never saved, and you are unable to find the .tax file, then it is gone. In the desktop versions saving every so often is a good idea just like with a offline word doc. 

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The Mac desktop app for TurboTax crashed

When TT crashed I had just hit save, it PinWheeled then crashed.  I will search again but I have already tried that. I've gone in to settings to check auto save interval but could not find that either in TT. For a product that has been out there for a zillion years this should be a no brainer

 

Thank You 

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