The IRS says that I have to verify my identity so I sent the documents to my case manager at turbo to handle. any idea how much longer

[misscrystal0982]

It was accepted april 15. Im just wondering if turbo handles these things quickly

[xmasbaby0]

I HAVE TO VERIFY MY IDENTITY

Sometimes the IRS chooses returns randomly to request verification of identity and sometimes there is something on the return that triggers the request.  No matter why the IRS has required you to verify your identity, you need to follow their instructions in order to receive your refund.  If you do not verify your identity you will not get your refund.

https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-...

https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients

[xmasbaby0]

Not sure what you mean by "case manager" at TurboTax.   Do you mean that you used TurboTax Live and you are now expecting your "expert" to verify your identity to the IRS?   You have to do that for yourself.

[misscrystal0982]

So what I meant was that I filed through turbo but I have the audit guarantee so when I hear from the IRS I contact the audit team there. Audit Defense assigns you a tax expert to handle the IRS 

[xmasbaby0]

No.    You are not being"audited" if the IRS wants you to verify your identity.  You have to do that yourself.  Follow the instructions in the letter you got from the IRS.