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Level 2
January 9, 2025
Question

Texts with code

  • January 9, 2025
  • 2 replies
  • 3 views

I have gotten two texts to login into my account but I have not been trying to login. There is one code I requested to try to log into my to try to find out what was going on and contact you guys to make sure everything was OK. This shouldn't happen at all. Where's the security???

2 replies

VolvoGirl
Level 15
January 9, 2025

Could be an honest mistake.  Someone else may have typed their phone number wrong and got yours by accident.  

 

How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Level 2
January 9, 2025

I just got another text again, so now that makes 3 texts. I would like intuitive to check into this. I would hope this would be taken seriously as I don't want my information exposed. 

VolvoGirl
Level 15
January 9, 2025

Here is a page to contact them with security questions.

https://security.intuit.com/contact-us/ 

 

And Security info

https://security.intuit.com/