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tmhrows
New Member

technical help

I have always installed/run the desktop turbotax app on my laptop, but saved/accessed tax returns on an external hard drive attached to a networked desktop computer.  That networked drive is visible from windows explorer, and in the past was also always accessible through turbotax -- until this year.  This year Turbotax cannot see the networked drive.  What gives?? has the program been restricted to local drives only? 

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2 weeks ago
last updated ‎April 14, 2025 2:10 PM
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CatinaT1
Employee Tax Expert
Employee Tax Expert

technical help

Please call TurboTax Customer service if you are still experiencing this problem.  Here is a link:  Turbo Tax Customer Service 

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2 weeks ago
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