Technical Help - Turbotax Software incorrectly identifying math error

[elml331]

I am using 2025 downloaded tax version. Under deductions and credit section, I entered 1099-Q details for payments from qualified education program.  The math on the form is correct - the earnings plus the basis equal the total gross distribution and all were entered without error.  Turbotax software continues to display error that gross distribution is not equal to the amounts showing (earnings plus basis).  I have validated multiple times that the math is correct but the software will not recognize it as accurate.  How do I fix? 

[AnnetteB6]

You might try deleting the Form 1099-Q and re-entering it to see if that helps.  Perhaps there was a hidden character added to one of the fields somehow.