Taxes were re jected

[petersondawn727]

Taxes were re jected

[DoninGA]

What is the rejection code and rejection message you received on the TurboTax email for the rejected tax return?

[cdmbill]

This is the message in the e-mail

IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records.

I filed my 2019 Taxes late, March 13, 2021, by mail because the e-file window was closed according to my Turbo Tax 2019 software.

My AGI number is correct, but I suspect neither the IRS or California knows that.

I have registered myself and my wife with the IRS Online service. 

How do I fix this?

[DoninGA]

@cdmbill There is a very good possibility that the IRS has not fully processed the 2019 federal tax return so the 2019 AGI for your tax return is not in the IRS database.

Enter a 0 (zero) for the 2019 AGI and e-file the tax return again.

[cdmbill]

Thank you. If this doesn't work is there another option other than mailing in the return? Quite frankly we need the money from the refund and the Federal Covid assistance.

[Critter-3]

If the AGI  or the ZERO doesn't work them mailing in the return is the only option if you stick with TT.  If you go to a local paid tax pro that is not an issue.