taxes software

[CamerinoAlvarez24]

I'm trying to file my 2021 taxes and I downloaded the mac software thinking It would work with my phone. Unfortunately, it didn't work. I went ahead and just bought a laptop and I wanted to see if I could get the windows software instead. Thanks alot.

[xmasbaby0]

The CD/download cannot be used on any sort of mobile device.   It can only be used on a full PC or Mac.  The download is specific to either Windows or Mac, so you have to get the one that works with your own computer.

If you purchased the Mac download from TurboTax then contact customer support to ask them to switch you to the Windows download if that is what you need.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

[VolvoGirl]

Call in and ask for it to be put in your account.

How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632