For the past 2 years my taxes have been rejected because of a code that I had to submit at the end of the process. I was not able to resolve the issue and could not figure out how to get someone at Turbotax to help me. Where can I find the code that I need?
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@djjinsav Thanks for the Question!! Was your return getting rejected for wrong AGI or IPPIN needed? The article below has a list of some common rejection codes.
How do I fix a rejected return?
Does any of the above rejection codes apply to your case? Thanks.
It is too late to e-file a return for a tax year earlier than 2022. Your rejected returns for tax years 2021 or earlier must be filed by mail. Print, sign and date them in ink, and mail them in.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.
If your 2022 e-file was rejected:
You received an email that we cannot see that tells you why your tax return was rejected.
Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message?
If it was rejected for AGI—-be aware that many 2021 returns took so long for the IRS to process that your 2021 AGI might not be in the IRS system. Try using zero instead.
If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311
If that does not work and you still cannot e-file, then print, sign, and mail your tax return.
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