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Level 2
July 12, 2020
Question

Taxes rejected

  • July 12, 2020
  • 2 replies
  • 6 views

Hello,

My taxes has come back twice rejected for federal and state. I am filing 2019 so it is asking me for AGI for 2018 enter it and it says that number does not match what IRS has I'm so confused. Please help.

    2 replies

    DoninGA
    Level 15
    Level 15
    July 12, 2020

    The 2018 AGI is on the 2018 Federal tax return you filed Form 1040 Line 7

     

    https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

     

    To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

    Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on View adjusted gross income (AGI)

     

    Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

     

    If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.

    If this is also rejected then you will have to print and mail the tax return.

    See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

    pmesouthAuthor
    Level 2
    July 12, 2020

    Okay i have submitted line 7 AGI twice and it was rejected. I will try entering zero as suggested.