Talk to specialist

[DoninGA]

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[TerukoL · Accepted solution]

 Please see the TurboTax FAQ, listed below, for the best and most efficient way to connect with the right TurboTax agent.

https://ttlc.intuit.com/replies/3300041

[463046]

worked in illinois live in indiana. entered info into turbo. not sure if turbo credited illinois state tax deducted. would like to talk to specialist

[gongyz]

I have a difficult time to get right for my business merchant cost or inventory cost section by the Turbotax online.

[MarilynG1]

463046 Prepare an Illinois Non-Resident State return first.

Then prepare your Indiana Resident return, where you will enter tax you paid to Illinois (since you report your total income to Indiana). 

The Indiana interview will ask about 'tax paid to another state'.

Click this link for more info on How to File a Non-Resident State Return. 

Here's how to Contact TurboTax Help. 

[Rahmarion53]

hi my returns keep rejecting.

[LinaJ2020]

For what reason?  What does the message say?  

@Rahmarion53

[Astutula]

Ok I am ready to fine , but i get stuck on the page that says "let's complete this purchase".  no matter what I do, the continue button keeps returning me to the file page. 

[JotikaT2]

Please try clearing your cookies in your browser and then log back into your TurboTax software.  Many times, this will help clear the issue and allow you to log back in and file. 

Instructions to clear cookies to restart TurboTax 

@Astutula