Switch 2024 Software Version

[KC2026]

I bought the 2024 Tax software for Mac but it doesn't work on my Mac and I am unable to update the software (older Macbook). Can I switch my purchased software to the PC version?

[xmasbaby0]

Contact support for help with that, because the download software is specific to Mac or Windows.

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...

[DoninGA]

You will need to sign onto your TurboTax account and access the TurboTax software that was purchased.  You will be able to change to a PC download.

Sign onto the TurboTax account - https://myturbotax.intuit.com/

Click on Intuit Account at the bottom left of the online program screen

Click on Products & billing

Click on TurboTax

On the TurboTax Desktop 2024, click on Licenses and download

On the next screen, Need a download or a download for a different operating system (Windows or Mac)?, click on enter your license code here