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aubries
New Member

Stuck in a loop, cannot enter or edit self employment income, turbotax android app.

Everytime I try to add or change self employment income, I get the summary of the income lines. I cannot get to the page to add or edit any of the self employment sources.  Filing jointly, 3 different small businesses. I got interrupted while working on that section,  and now cannot edit any of the schedule C data.  Help files say the "problem is fixed." I have updated the app, cleared history and cache. I don't have a working desktop right now. Android tablet, Samsung Galaxy Tab A4.

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1 Reply
NicolleR1
Expert Alumni

Stuck in a loop, cannot enter or edit self employment income, turbotax android app.

I understand you don't have access to a desktop computer at the moment, which was the best option. Most of the time, switching to a regular laptop/computer does the trick. 

Since you are using the App, try switching to a web browser. This will be your best-second option. Try this option regardless of whether you are using a phone or tablet. Sign on your TurboTax account through a web browser. 

 

If the issue persist, contact TurboTax Support 

 

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