Stimulus need debit card

[nikkilpn31]

I had a debit card for 2018 taxes but I never used it so I have no idea where it is I called to cancel the card data before the stimulus hit because I don’t have it and I changed my bank info through Turbotax.    I tried to reach you guys again after finding that IRS sent my money to Turbotax I can’t get through to you guys I have to have a card to get through to you guys my Social Security number is not even registering can somebody please email me and help me I need to talk to someone live to get a card for my money that the IRS sent. Please. 

[ReginaM]

I am sorry you are having to deal with this, please follow this link for help.  TurboTax Debit Card Help