Yes, if the checks were sent back, they never received the amount. The IRS is not going to hold the checks and try to find the Taxpayers. The only way now to get the first and/or second stimulus payments that were not received is to file a 2020 tax return and claim the Recovery Credit.
TO GET TO THE STIMULUS SECTION OF TURBOTAX:
Go into your account and click "Tax Home"
On that screen click "Other Tax Situations"
When the drop-down opens, click "Let's Get Started" or "Review/Edit" to move forward
There may be a delay when opening to this next screen
Scroll to the bottom of this screen and click "Let's keep going"
The next screen should read "Let's make sure you got the right stimulus amount" (If not, click continue to move forward until you do get to that screen)
Scroll down and click "Continue"
The next screens will ask if you received the stimulus, which ones and how much.
The software will calculate a credit if applicable.
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