Still have not received my 2020 tax refund

[timmichelle]

I filed my 2020 taxes in March 2021.  I was required to paper file it instead of e-file.  I am owed a refund.

In late June I received my return back, rejected because I forgot to sign it.  I sent it back signed the next week but failed to get a tracking on it.  It has not come up in Where's My Refund.  I have been able to get through twice to the IRS, only for them to tell me that they have no record of my return, but not to worry because they have millions of returns that have not been even started so they don't show in the system.  They said both times not to resend a copy because that will start everything all over again and it will go to the bottom of the stack.  I am getting ready to transmit my 2021 returns but worry about my 2020 taxes and if there is anything I can do to find out if they have been received.

[xmasbaby0]

Your paper filed 2020 return is not going to show up on the IRS  refund site.  That site only shows information for 2021 returns.

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

TAX ADVOCATE

At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html