State return is being rejected with code: OR_FederalTaxLiability_SoftwareUpdate_R18_TY21 What should I do?

[egrinich]

Oregon State.

[NashayLO]

Your rejection message says to come back on or after February 17, 2022 and apply any product updates (online products update automatically). After applying the update,

• Go through your Oregon return again
• Run final review, make any applicable changes if necessary
• Re-transmit the return(s)

Note: The calculation change may affect your refund.

If you have done all of this and it is still not working, please give it a couple more days, also try a Manual Update and removing and re-starting your state return.

[SUZ24]

WHEN will Turbo Tax update this software/I have the same message from rejected OR return?

[SUZ24]

WHEN WILL THIS _R18_TY21 glitch be fixed?

[yosemitej]

This delay in the software update has been going on now for several days. I will certainly NOT delete my OR return and start over, and updating the TurboTax software? Where is that option? All the software updates I see are to my current return not the app software.

[SUZ24]

my impression is that the Turbo Tax online site needs to do the necessary update to fix this state return glitch...hence the scream-out to Turbo Tax responders re timeline please/lol...not clear on what happens if you are using downloaded software......at this point there is nothing we can do but wait for Turbo Tax to be informative.........

[HeatherPLO]

Please try to file again.  This should be resolved for you.  

[SUZ24]

THE PROBLEM IS NOT FIXED/Oregon state return continues to be rejected.....there was no new update to the Turbo Tax software to apply and fix the problem as the error page promised would happen if it was good to go

[Katina S]

Would you let us know if you are using the desktop or online version of Turbo Tax?

@SUZ24

[yosemitej]

I use the desktop version. The OR return was finally accepted last night.

[SUZ24]

using online Turbo Tax site!

[SUZ24]

OK....FINALLY FIXED!..........state return accepted this morning