State Download

[dusteroo30]

I cannot start Oregon STate.  It keeps looping to say it needs to download and update. Then it says its done. Then I hit the start and it says it needs to download the state. over and over.

[SteamTrain]

Possibles  First try:

1)  Shut down TTX

2) Reboot your computer entirely.

3) Download and install the special "Manual Update"  (windows only, takes 5-10 min)

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-...

4)Restart TTX, open your tax file, and try the OR steps again..

[SteamTrain]

Second try:

So...Save your tax file and Exit TurboTax....then:

 1)  right click TurboTax 2019 icon

2)  Select  … Properties

3)  Select the  Compatibility tab

4) In the "Settings" box … check the box to "Run this program as an administrator"

5) Apply...OK...then restart the program and try again

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This has fixed the problem for a number of users now.

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Still won't work......then Customer Support on the phone

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[stevedang2003]

I got a Primier Tax 2109, but i cannot download State of California to complete my income tax.  It kept saying the system will be automatically update, but no luck at all.  Any clues.

[SteamTrain]

@stevedang2003 

If you are using a Windows computer...here's a new fix file issued yesterday:

https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-...