State Download

4 replies
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I cannot start Oregon STate. It keeps looping to say it needs to download and update. Then it says its done. Then I hit the start and it says it needs to download the state. over and over.

SteamTrain

Level 15

Possibles First try:

1) Shut down TTX

2) Reboot your computer entirely.

3) Download and install the special "Manual Update" (windows only, takes 5-10 min)

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business/00/26041

4)Restart TTX, open your tax file, and try the OR steps again..

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

SteamTrain

Level 15

Second try:

So...Save your tax file and Exit TurboTax....then:

1) right click TurboTax 2019 icon

2) Select … Properties

3) Select the Compatibility tab

4) In the "Settings" box … check the box to "Run this program as an administrator"

5) Apply...OK...then restart the program and try again

_________________

This has fixed the problem for a number of users now.

__________________________________

Still won't work......then Customer Support on the phone

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

stevedang2003

Level 2

I got a Primier Tax 2109, but i cannot download State of California to complete my income tax. It kept saying the system will be automatically update, but no luck at all. Any clues.