3687691
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

kelly115
New Member

Started a new return using different account info than I have used previously, so not accessing previous years's info. Do I need to erase and start over?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

Started a new return using different account info than I have used previously, so not accessing previous years's info. Do I need to erase and start over?

Why are you asking?  Why do you think you need to clear your return?  Do you want to log into your previous account to do your return?  If you want to use your old account you can just leave and abandon the new account.  Then you would have to start over in the old account.

 

Do you need to find your old account?  How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question