Software will not transmit returns after it wants to check a problem with the state selection in the 1099 - G page

[dviking64]

When doing my taxes and now trying to transmit my returns, the software says it needs to check one more thing before it transmits the returns.  It goes to the 1099 - G page and highlights the state "MO" which is correct.  I click on continue and it's in a loop and will not transmit the returns.  Again Missouri and MO is correct in the software.  I believe this is a software bug.  I've been using this software since 1999 and have never had this issue.

[MaryM428]

This is normally caused by a software or browser issue on your device.

Use the Chrome browser and delete browsing data for all time.

Then sign into TurboTax.

Go the 1099-G form and delete it.

Then enter it again, review and retransmit your form.

Errors like that are frustrating, because we see MO, but the software is seeing something else.

Cookies and browser data

Filing a state return