software bug

user17713554989 · ‎February 17, 2026

I have Turbo Tax 2025. For Donations to Charity and State and Local Tax Refunds the dollar amount

doesn't show on the main work sheet after all the information has been input into the subordinate worksheet. It just says "available now". I've already opened two support tickets and the agent doesn't know how to solve the problem. The last support ticket(1769456518827) was closed but the issue was never resolved. I attached a three pictures of the problem. Please correct the software so this issues gets resolved. Thanks HK

MarilynG1

Yes, sometimes the main topics display does not update properly, even though you have entered your info in the section. This doesn't affect your return, but often if you close the program, clear your Cache and Cookies, and re-open TurboTax, it will update.

@user17713554989

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"