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scubadiver28
New Member

So i put one W2 in and now i have recieved another but after i log back in and click the "reuturn to your taxes" button all i get is spin and spin and spinning

 
2 Replies
xmasbaby0
Level 15

So i put one W2 in and now i have recieved another but after i log back in and click the "reuturn to your taxes" button all i get is spin and spin and spinning

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”  Does your account say “pending?”

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
TerukoL
Employee TurboTax Specialist

So i put one W2 in and now i have recieved another but after i log back in and click the "reuturn to your taxes" button all i get is spin and spin and spinning

If you have not submitted your return, but you are still getting just the spinning wheel, clear your cache and open your TurboTax account on a new screen. Please click the TurboTax link, listed below, on how to clear your cache. 

 

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

 

Have you submitted your return on TurboTax? Does your account say Pending or Transmit my return now? If your return has been submitted and accepted by the IRS, you will not be able to add a second W2. You will need to file an amended return.  Depending on which TurboTax product that you used to file your taxes, there would be different ways to check the status. 

 

 

Please click the link, listed below, for the TurboTax FAQ to learn how to check your e-file status and the status of your refund.

 

https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538

 

Please click the TurboTax link listed below to learn how to amend a return if you need to.

 

https://turbotax.intuit.com/tax-tips/amend-return/how-to-correct-federal-tax-returns/L67t0F7il

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