Setting a password (encrypt) on Mac does not work.

16 replies
119 views

I have set a password through the Encrypt menu, changed it, removed it, and reset it. Doesn't work. I'm not prompted to enter a password when I start working on my ta return. Using TurboTax Deluxe for Mac with current upgrades to the software.

macuser_22

Alumni - Champ

It works fine. The Mac is just entering the password for you.

https://support.apple.com/guide/keychain-access/what-is-keychain-access-kyca1083/mac

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

djtnat

Level 2

what if I don't want my Mac computer to enter the password for me. I want to protect against other users on the same Mac computer.

macuser_22

Alumni - Champ

Then unclick the "remember password" checkbox.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

jwgambleAuthor

Level 2

thanks for the answer!!!!!!

860BensonLake

Level 2

I've updated password. When adding password (Encrypt) on my Mac does not protect 2019 Tax. Works find for 2018 which is on my Mac.

dorisVcoffin2

Level 2

Does that mean that I have two layer security...?

JeanneLO

Level 14

Yes, if you open the tax return and then click "File" on your computer menu bar, select "Encrypt" and you will be prompt with password dialog.

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tbirdsrgo

Level 2

I can get the dialog box but no matter what password I enter (8 char min but less than 16, no spaces) it returns an error message that passwords must be between 6 and 16 characters no spaces. I triple checked that both password lines were identical.