Service

[pissedqqsv]

I finished my taxes on the 18-th.  After some checking everything, I went to submit my

returns this afternoon. That was 2 hours and 40 minutes ago.  But TurboTax added

a new form 5329 that was totally erroneous and showed a fine for failing to take my

RMD, which was completely incorrect. The saved return from the 18-th  included my

1099-R.  I spent  well over an hour doing chats.  The promised  phone call never arrived.

By guess and by golly I managed to eliminate the offending 5329 after several attempts.

This took about 30 minutes.

As in previous years, I asked to have my rebate direct deposited.  Only after did I discover

that TurboTax now charges $40 for  direct deposit.  Congratulations, you bilked me out

of the $40.  If I remember this experience next year, I'll try one of your competitors.

IT is hard to explain in how many ways