Seller-financed mortgage

[EveretteJordan]

In my 2024 turbotax small business version, I got to a screen in Personal Income with the title "Other Interest and Dividends".  It has a checkbox that was PRE-checked when I got to the screen for "Received interest payments from a seller-financed mortgage"

I did NOT receive interest payments from a seller financed mortgage.  I have not ever entered into a seller-financed mortgage arrangement.

The system will NOT let me uncheck this box.

What is causing this checkbox to be forced to ON?  It should not be checked.

Thank you,

Everette Jordan

[DoninGA]

Put your cursor in that box.

Click on Edit at the top of the desktop program screen

Click on Add Supporting Details

Click on the Red X in the upper right of the window to Remove the details

You can make your entry now.

[EveretteJordan]

Even when I get that checkbox to have a focus box around it, the menu item, "Edit > Add Supporting Details" is disabled (i.e. grayed out).  The Short-cut associated with that menu, Ctrl-I, also has no effect.

Thanks for the response though!

[Username1023]

I ran into the same issue on mine. I got it to clear by going to the "Interest and Dividends" section of the form, then clicking "Start" on the "Interest from Seller-Financed Loans" category. Once I clicked "no" on the next screen, it cleared the automated checkbox. Hope this helps!

[LJLauren]

This worked, thank you! Obviously a bug in the TurboTax software since several people have had that issue.

[mcdiver0]

Thank you! This worked. And, yes, a bug in the s/w IMO.

[ScottT18]

A month later bug is still there. Thank you for finding and sharing the resolution!

[frittiefran2023]

Thank you!

[Paul177]

Your suggestion worked but I had to hit Save after saying No in order to clear out the automated checkbox. Thanks again.

[bigbrave]

Solved the problem for me.  Thanks!

[stockstiff]

Worked for me too.  

Intuit, fix this bug!

@intuit

[JimDiehl]

This solution does not work. I cannot highlight the checkbox and the options in the edit menu are not available to me. They are all greyed out.

[MarilynG1]

In TurboTax Desktop, on the Income Topics page, click on Start/Update next to 'Interest from Seller Financed Loans'.  If you get the question 'Did you receive interest payments from a seller financed mortgage?' choose No.   If you get a 'Seller Financed Interest Summary' page, you can Delete the entry.

In TurboTax Online, from the left-side menu, go to Federal > Income > Investments and Savings. On the page 'Let's Finish Pulling in Your Investments' look for the tile labeled as 'Interest' and use the trash can icon to delete it.

@JimDiehl