If a saved return won't open it may be due to a conflict with Windows updates,
You can repair Microsoft Visual C++ Redistributable
- Open the Windows Control Panel
- Go to Programs and Features.
- Locate Microsoft Visual C++ 2015-2022 Redistributable (x64).
- Right-click it,
- Select Change, then click Repair.
- Do this for all listed Visual C++ versions.
- Restart your computer.
Additional Troubleshooting Steps
If the issue persists, consider these Steps if the 2025 Desktop Application will not open
- Disable Security Software:
- Temporarily turn off antivirus/firewall, as they may block the application.
- Use "Open Tax Return": Launch TurboTax first, then use
- File
- Open Tax Return to select your file.
- Clear Configuration:
- Remove TTConfig.ini in
- C:\ProgramData\Intuit\TurboTax\TY25.
- Repair Adobe Components:
- Repair or reinstall Adobe Creative Cloud to fix rendering issues.
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