TurboTax 2017 won't start. Get error 117

[dosmond]

Since TTX did not restart on its own, I rebooted and then tried to start from the shortcut and again the 117 error.  

[SteamTrain]

At this point,  All I can think of is Maybe a bad CD without all the proper files....or maybe some corrupted files

I'd call Customer Support again and see if they'll give you access to a download installation file instead.  The current download .exe installation files contain already all of the proper Federal updates & forms.  The CDs usually contain, very old...crude...bare-bones installations sets and require massive sets of updates after the initial install.

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[frednitz1]

This is not a CD or tax file issue. TTX 2017 Deluxe and TTX 2017 Business installed and ran fine in January 2018 and as recently as July 14, 2018. Error 117 began after TTX Updates on both.

[dosmond]

Agreed, on hold with TTX now.

[dosmond]

Found a solution for Deluxe, working on Business.  After I installed clean again, I changed compatibility and 117 is now not an issue.  Will update if this works for business also.

[frednitz1]

Windows 8 compatibility mode also worked for me on TTX 2017 Deluxe. TTX 2017 Business still has Error 117 problem for me when trying that mode.

[dosmond]

Same here, also tried running as admin.

[dosmond]

After over an hour on phone with support, I pulled latest build 17728 from MS which was not available this morning and now TTX 2017 Business is loading without 117 error.

[kghipple]

Running TTX 2017 Premier under Windows 10 and I started getting the 117 error after the latest TTX update.  Setting compatibility mode to Windows 8 fixed the problem for me.

[Anonymous]

if you remove the flash drive before the return was saved completely, the file is corrupt and probably unretrieveable