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Routing number has too many characters. Never an issue before.

I'm trying to file my taxes, but my routing number is too long. This was never an issue before with TurboTax.

 

I called my bank (TD Bank) and they told me to try using their ABA Routing number and it also didn't work.

 

How can I resolve this?

 

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5 Replies

Routing number has too many characters. Never an issue before.

a routing number can only have 9 digits. do not enter dashes

have a check for the account the routing number should be lower left,

 

Routing number has too many characters. Never an issue before.

yes there are only 9 digits to my routing number. Ive used the same bank account in all my TurboTax filing in the past. I have no idea why its a problem now. From my understanding routing numbers are public info? so I figured I'd add a screenshot here.

 

Screenshot 2023-04-08 at 2.53.32 PM.png

Routing number has too many characters. Never an issue before.

Bump, just wanted to see if anyone has any ideas?

MichelleLO
Intuit Alumni

Routing number has too many characters. Never an issue before.

If you copied and pasted the routing number into TurboTax, make sure there are no extra spaces before or after the routing number. 

@giantqtipz 

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Routing number has too many characters. Never an issue before.

Thanks for the responses everyone. I ended up restarting my computer, and then Turbotax downloaded + installed an update.

 

I was able to file afterwards, without touching the routing number. It was definitely a strange bug.

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