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Requesting refund in bonds not working in turbotax online

Have input info two times in refund trying to get bonds but it will not work. What is wrong?
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MonikaK1
Expert Alumni

Requesting refund in bonds not working in turbotax online

Series I Savings Bonds are a safe and convenient way to set aside some extra money from your federal tax refund. You can designate up to $5,000 of your federal refund towards up to three Series I bonds, which will be mailed to the address on your return. We'll give you the option to purchase bonds when you get to the "How would you like to receive your federal refund?" screen (in the File section).

 

When you get to that screen, select Split my refund between multiple accounts or U.S. savings bonds and select Continue and follow the instructions.

 

If you are having trouble with this section in TurboTax Online, try logging out of the program and logging back in. Consider trying another browser. If that doesn't work, please see the TurboTax FAQ here for instructions on clearing your cache. See here for instructions on clearing your cookies. If none of these resolve the issue, contact customer support here for further assistance.

 

See this help article and this tax tips article for more information on direct deposit and other refund options.

 

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