Rejected Tax Return, 1095-A Fraud

[nrg311]

My tax return was rejected this morning, stating that I needed to file a form 8962, using data from form 1095-A. I found this odd, as I am employed and have health coverage and have received a 1095–C. I reached out to the ACA marketplace and come to find out someone fraudulently applied for benefits last year under all my credentials, and I’m just finding out about this now. The marketplace started an investigation and claim process, however, it can take up to 45 days to resolve and get a voided 1095-A form back to submit to e-file, which is past tax deadline. I also reached out to the IRS and they advised the best thing to do would be to submit a paper return in the mail with the ACA explanation detailing all of this. My question, is there a way to submit the ACA explanation on TurboTax online through e-file? I’ve already paid for TurboTax so it seems like a waste of money that I can’t use it at this point. Are there any other options? Hate this stuff happens in our country so often. 

[ThomasM125]

No, since your return was rejected there is no way to e-file it until that matter is resolved.

[nrg311]

So I should file by mail with the ACA explanation then or wait to get the voided 1095-A form from marketplace? 

[DawnC]

Try the steps below first.   If it gets rejected again, switch to file by mail, or you can file an extension and wait to e-file, later.   But the steps below should work.  

Your return may have been rejected if the IRS has information that someone in your household should have a 1095-A.

If you don't have a Form 1095-A and know you won't be receiving one, you can certify this in TurboTax Online/Mobile in order to refile your return:

1. Go to the Did you receive Form 1095-A for your health insurance plan? screen.
2. You'll be asked if you received a 1095-A. Select No. By selecting this certification, you will be able to e-file your return and meet the requirements under rejected code F8962-070.
3. Select File from the left menu and continue through the process to resubmit your return.

[nrg311]

Well they used my name and social to apply for benefits fraudulently, so it seems like there is a 1095A form in my name, but there should not be. Should I still try the steps you suggested before sending by mail with my ACA explanation?

[SharonD007]

Yes, you can try the steps that DawnC recommended if want to e-file.