Try the steps below first. If it gets rejected again, switch to file by mail, or you can file an extension and wait to e-file, later. But the steps below should work.
Your return may have been rejected if the IRS has information that someone in your household should have a 1095-A.
If you don't have a Form 1095-A and know you won't be receiving one, you can certify this in TurboTax Online/Mobile in order to refile your return:
- Go to the Did you receive Form 1095-A for your health insurance plan? screen.
- You'll be asked if you received a 1095-A. Select No. By selecting this certification, you will be able to e-file your return and meet the requirements under rejected code F8962-070.
- Select File from the left menu and continue through the process to resubmit your return.
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