Rejected PA state return for "W2_Import_Hold - Your state return has been rejected due to a data mismatch on your form W-2".

[flyersfan023]

My W-2 is correct, confirmed with HR, I have deleted and entered the W-2 in by hand and still getting rejected. It has to be a TT bug. It seems like a lot of people are having issues.

@LeticiaF1 commented on a thread "Sometimes this issue is due to a potential mismatch in the form W-2, Box 18 (local wages) value on your state and/or local return. Try using the amount in Box 5/Medicare wages and tips for Box 18/Local wages. For Box 20 Locality name, enter the primary local tax location name." I asked, "It's OK to use what's in box 5 for box 18 when there's almost a $5K difference in them on my W-2?" And never received an answer. Can someone please help so I file my PA state taxes and be done?

[NicolleR1]

For issues with a W-2 mismatch, try the options below. 

1. Contact your Employer HR Department:
   • Ensure the state ID is correct and the amount withheld matches the information they submitted to the state. (Since you have already done this, try steps 2-5)
2. Go back to the Income section in TurboTax.
3. Delete the W-2:
   • Click on the trash can icon next to the W-2 to delete it.
4. Re-enter the W-2 manually:
   • Make sure all information is correct and matches your physical W-2 form.
5. Review and file your state return:
   • Proceed to review your state return in TurboTax and finish filing.
6. If the rejection persists, consider printing and mailing your state tax return. You can find instructions on how to do this here.