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BWM1
New Member

Refund Option Snag

My tax filing has run into a snag per Turbotax.   I have completed all the forms and when it gets to the part of how I want my refund sent, I select Direct Deposit, then it goes to my banking info, the next screen shows me what the refund amount is and when I click to move forward with it, a screen comes up and says "HMMM we hit a snag; try back later.  

I have been trying for 3 days now.  I have cleared my cache and cookies and it still will not process.

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1 Reply
CatinaT1
Employee Tax Expert

Refund Option Snag

Can you try a different browser and let me know if that works?

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