Refund check was 155 dollars less

Forum|Forum|1 year ago
March 4, 2025
3 replies
20 views

I just got a check from Green Dot Bank today. My state return was supposed to be 371 according to the IRS and TT. However when I opened the mail today is was a check of 216.22.

I never authorized any amount of money to come off my taxes. I don't owe child support, I file my taxes every year.

Why did they do this?

xmasbaby0

Level 15

The IRS has nothing to do with your state refund. The IRS only processes your federal return and issues a federal refund. If you had TurboTax fees deducted from your federal return, then your federal return would have come from Green Dot Bank.

How can I see my TurboTax fees?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k

What is Refund Processing Service?

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com

MY STATE REFUND WAS LESS THAN I EXPECTED

The state will send you a letter explaining the change. TurboTax does not get any feedback from your state after your return is accepted, so no one at TT knows why your state refund was less. Did you owe back taxes, child support, or student loans? Traffic fines, etc.?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-revenue/L9qVToi02_US_en_US?uid=m6e06um0

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Mike9241

Level 15

the IRS has nothing to do with your state refund.

so is it a federal refund or a state refund?

if it was a federal refund, did you elect to have your Turbotax fees taken out? Fess can not be taken out of a state refund.

if not, you should get a letter of explanation from the tax authority issuing the refund (IRS or state) or call the proper authority for an explanation.

Mike9241

LindaS5247

Level 14

Your state's refund may be less than expected for several reasons:

There was an error on your return that was corrected by your state. If this is the case you will get a notice explaining why a correction was made

You paid your TurboTax fees with your state refund

Your state reduced your refund for debts owed in your state—if the state reduced your state refund, you will receive a letter from the state

Your State's Department of Revenue can answer why your refund was less. You can find contact information for your state's Department of Revenue by clicking here How do I contact my state's Department of Revenue?

Click here for Why is my refund lower than the amount shown in TurboTax?

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