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chelseameghan
New Member

Recovery Rebate Credit worksheet is not letting me continue. Is there anyone who has found a resolution to this?

 
2 Replies
ReneeM7122
Level 8

Recovery Rebate Credit worksheet is not letting me continue. Is there anyone who has found a resolution to this?

If the Recovery Rebate Credit worksheet isn't letting you continue, you may need to clear your cache.

 

Your browser stores recently visited webpages as temporary files in a cache, which enables the pages to load more quickly when revisited.

However, a full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

Here are the official instructions for the most popular browsers:

Apple's official support site doesn't appear to contain instructions for clearing the cache in Safari. Your best bet is to search the Internet for clear Safari cache or similar search terms.

 

If your cache isn't the issue, it might be best to delete it and start again.

To get to the Recovery Rebate Credit section of your return, use the Search function and type in “stimulus”. You will see a “jump to” link at the top of the search results. By selecting this option, you can get to the Recovery Rebate Credit  section quickly.

 

Here's a TurboTax article that explains the Recovery Rebate Credit.

And2
New Member

Recovery Rebate Credit worksheet is not letting me continue. Is there anyone who has found a resolution to this?

I [PII removed] is failing a rebate credit for my granddaughter [PII removed]

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